This Cookie Policy explains what cookies are, which cookies ITCloudNode uses, and how you can control them.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites function correctly, remember your preferences, and provide basic analytics to site operators.
Cookies can be session cookies (deleted when you close your browser) or persistent cookies (stored on your device for a set period). They can be set by the site you are visiting (first-party) or by third-party services embedded on the page.
2. Cookies We Use
ITCloudNode uses a minimal set of cookies necessary to operate the platform. We do not use advertising or behavioural tracking cookies.
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Authentication cookies — Set when you log in to maintain your session. These are essential for the platform to function and cannot be disabled.
Duration: Session (deleted on browser close or logout) -
Preference cookies — Store your interface settings such as dark/light mode preference.
Duration: 365 days -
Security cookies — Used to detect and prevent cross-site request forgery (CSRF) and other security threats.
Duration: Session -
Analytics cookies — Anonymised, aggregated data to help us understand how the platform is used and where to improve. No personally identifiable information is collected.
Duration: 90 days
3. Third-Party Cookies
We use a small number of trusted third-party services that may set their own cookies:
- Payment processor — Required to handle secure transactions. Their cookie policy applies to payment flows only.
- Customer support tool — If you initiate a support conversation, the support widget may set a session identifier cookie.
We do not use Google Ads, Facebook Pixel, or any advertising network cookies. We do not track you across other websites.
4. Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Be aware that disabling essential cookies (authentication, security) will prevent you from logging in or using the platform.
Browser-specific instructions for managing cookies:
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable regulations. Updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.
6. Contact
If you have questions about how we use cookies, please contact us at contact@itcloudnode.com.